General information

ANIMAFASHION, SLU, a company domiciled in Madrid - C / VICENTE BLASCO IBÁÑEZ 19 PORTAL C 1ºA (SPAIN) - with CIF B8054240 is the owner of the Online Store located in the domain name www.animabrand.com that represents the Online Store and whose corporate purpose is the sale of fashion products and fragrances.

SECURITY: The Online Store uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized data access. To achieve these ends, the user / client agrees that the provider obtain data for the effect of the corresponding authentication of the access controls.

Payment methods

We provide Customer payment methods so that you can choose the one you prefer, always complying with all the current security standards through SSL payment gateways that comply with the European PCI Compliance protocols.

In this way you can make the payment by:

- Bank card (VISA / Master Card)

- Wire transfer

- Paypal

Processing of orders

The orders must be processed by ANIMAFASHION, SLU, where the user will be informed prior to the completion of each purchase of the exact amount of each of their orders, including the associated shipping costs and those destined for the social project that the user has chosen .

Orders may only be processed through ANIMAFASHION, S.L.U persons of at least 18 years of age. The User who makes use of ANIMAFASHION, S.L.U guarantees that he has at least said age as well as the veracity of the set of registration data provided to ANIMAFASHION, S.L.U. In any case, the User will be solely responsible for the false or inaccurate statements made and the damages caused to HBC or third parties by the information provided.

Product's availability

ANIMAFASHION, S.L.U shows the information of product references and available stocks of products.

If for any reason it is not possible to supply any of the products that make up an order, ANIMAFASHION, S.L.U will contact the user as soon as possible to inform them of this circumstance and will proceed to refund the amount paid for it. If the order contains more articles, ANIMAFASHION, S.L.U will ask the customer whether or not they want their order to be processed or prefer to opt for its cancellation.

If the unavailability of the product affects the entire order, ANIMAFASHION, S.L.U will proceed to the full refund of the amount paid for the order, including the shipping costs that would have been charged to it.

Guarantees offered

The commercialized products have the following guarantees.

In any case, and unless proof to the contrary, it will be understood that the products are in accordance with the contract as long as they fulfill all the requirements that are expressed below, except that due to the circumstances of the case some of them are not applicable:

to. They conform to the description made by the seller and possess the qualities of the product that the seller has presented to the consumer and user in the form of a sample or model.

b. They are suitable for the uses to which the products of the same type are ordinarily destined.

c. They are suitable for any special use required by the consumer and user when it has been made known to the seller at the time of the contract, provided that the seller has admitted that the product is suitable for such use.

d. Present the usual quality and performance of a product of the same type that the consumer and user can fundamentally expect, taking into account the nature of the product.

In cases of proven non-conformity of the product with the contract, ANIMAFASHION, S.L.U will proceed -in its case and as appropriate-, to the repair, replacement, price reduction or termination of the contract, procedures that will be free for the consumer and user. The deadline to report a lack of disagreement will be the legal one, which is currently two months from when it became known.

Delivery term

All our orders are delivered by a courier service, within a period of approximately 72 hours from when the merchandise leaves our warehouse in the event that the order is destined for the Iberian Peninsula. If the order is made after 3:00 pm, it will be released from the warehouse the next day.